Privacy Policy

Effective Date: 17/12/2025

1. Personal Information We Collect

We may collect the following types of personal information:

Identity details: full name
Contact details: email address, phone number
Billing and shipping details: address information
Payment information: payment details processed securely by third-party payment providers (Apple Pay, Google Pay, PayPal, and credit card processors). We do not store full payment details
Order information: products purchased, order history, delivery information
Technical information: IP address, browser type, device information, and cookies
Customer communications: enquiries, support messages, or feedback

2. How We Use Your Personal Information

We use your personal information to:

Process and fulfil orders
Arrange shipping and delivery of electronic products
Process payments and prevent fraudulent transactions
Communicate with you regarding orders, updates, or support requests
Improve our website, products, and customer experience
Comply with legal and regulatory obligations

We only collect personal information that is reasonably necessary for our business operations.

3. Cookies and Website Analytics

Our Site uses cookies and similar technologies to:

Enable essential website functionality
Remember user preferences
Analyse website traffic and performance
Improve site functionality and user experience

You can disable cookies through your browser settings; however, doing so may affect website performance.

4. Third-Party Service Providers

We may share personal information with trusted third-party service providers, including:

Website platform: Wix
Payment processors: Apple Pay, Google Pay, PayPal, and credit card providers
Shipping and logistics providers: to deliver products across the Oceanic region
IT and analytics providers: to support website functionality and performance

These third parties only receive the information necessary to perform their services and are required to handle it securely.

5. Overseas Disclosure of Personal Information

Some of our third-party service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy
Meet legal, accounting, and tax requirements
Resolve disputes and enforce agreements

When personal information is no longer required, it is securely deleted or anonymised.

7. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses secure technologies, and payment transactions are handled through industry-standard encrypted payment systems.

8. Your Privacy Rights

Under Australian privacy law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Withdraw consent for marketing communications at any time

To make a request, please contact us using the details provided above.

9. Complaints

If you believe your privacy rights have been breached, you may contact us directly so we can attempt to resolve your concern. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

11. Contact Information

[My Company Name]
Address: [My Company Address, Sydney NSW, Australia]
Email: [My Email]
Phone: [My Phone]